Help Your Carpet Cleaner Help You

Help Your Carpet Cleaner Help You

Before you hire a carpet cleaner here are a few things that are good to know.

Help Your Carpet Cleaner Help You

Man vacuums carpet, carpet cleanerby Angela Brown, The House Cleaning Guru

Thinking about hiring a professional carpet cleaner?

Did you know that keeping your carpets vacuumed twice a week can help extend the life of your carpets?

It’s true. Using a good vacuum can keep a buildup of dirt, dust and pet hair from burying its way into your carpet. Here are a few things to know before you have those carpets cleaned.

Hire a Professional Carpet Cleaner

When was the last time you had your carpets cleaned?

Did you know that your carpets should be professionally cleaned every few months or 90 to 120 days?

It depends on how much traffic your carpets get and of course if you wear shoes in the house.

In my house, we’re not lazy, just busy. So, we allow shoes indoors.  The downstairs is all hardwood but the upstairs is all carpet. And lately, the carpets started looking a little rugged.

If you’re like me – it’s time to call a carpet cleaner to come revive my carpets.

Before You Hire a Carpet Cleaner

Price Your Service, Woman Drinking Tea at Her Home ComputerSo, before you call a carpet cleaning service here are a few pointers:

Do your homework. Ask your neighbors and friends who they recommend.

If you’re not sure, you can check out sites like to find a carpet cleaner in your area.

Read their ratings and reviews. What are customers saying about the work they did?

Check the Carpet Cleaner’s Website

Insurance and Bonding insured companyWhat equipment do they use? Will they be doing a steam cleaning or dry chemical?

Did you know that carpet cleaning, like house cleaning, is not a regulated industry? Anybody can rent a machine from the grocery store and say they are a carpet cleaner. Make sure you do your homework before hiring a company so you get the best results.

Things to ask about are credentials like certification.  IICRC (International Institute for Cleaning and Restoration Certification) is a common carpet cleaner credential and one of the things to consider before hiring one.

Is your carpet cleaner bonded and insured? This is important in the event that they ruin your carpet – they are able to repair or replace it.

What Experience Does Your Carpet Cleaner Have?

Carpet Cleaning, HouseCleaning360, HC360Do they have experience? Look for how many years they’ve been in business.
Are they on social media? Check out their social media profiles. Are there before and after pictures or comments from happy customers?

Are they listed in Google for ratings and reviews?

You can find answers to lots of questions before you even make a call to set an appointment.

Carpet Cleaner Expectations

Carpet Cleaning 11, HouseCleaning360, HC360The quality of the carpet cleaning you receive depends on the skill level and knowledge of the cleaning technician.  It also depends on the process and cleaning chemicals they use.

Ask about upsells. While it’s the job of the carpet cleaner to offer you a stain protection plan you may want to ask for one up front. This way they can factor the extra time and money into your bill. It’s a good idea to get some sort of barrier protection – at least for the high traffic areas of your home.

Also, ask about a warranty or satisfaction guarantee and what it provides if you’re not satisfied. Do they come back and make it right? Make sure before the job begins that you have reasonable expectations.

Your Job Before the Carpet Cleaner Cleans

  • Toys on carpet, Carpet CleanerPick up toys, shoes, books, clothes, and clutter.
  • Move furniture out of the way.
  • Vacuum all carpets and rugs before the carpet cleaning service arrives. This will get you the best results.
  • Point out food or dirt stains that need extra care.

Also, be aware that all stains are not equal. They won’t be able to remove all stains no matter what process and chemicals they use. So just be realistic in your expectations.

The Job of The Carpet Cleaner

Carpet Cleaning 19, HouseCleaning360, HC360Vacuuming – this picks up dry soil, dirt, pet hair, and debris.

Carpet pre-treatment – this breaks up the gunk in the fibers of the carpet. They do this with a chemical application. Then they apply heat to speed up the chemical reactions. Then agitation of the carpet fibers to distribute the chemicals.

Extraction which is usually done by hot water is also known as steam cleaning.

Refreshing the carpet is fluffing the carpets to keep the pile from leaning to one side or the other, and from matting.

Drying. Carpets under most circumstances will dry themselves with proper ventilation. Drying usually takes six to eight hours but may need the help of open windows and ceiling fans.

And then last but not least, if you clean your carpets on a regular basis, they will last longer and look better than if you ignore and neglect them.

For most people, their home is their largest investment. So, taking care of your carpets is just a good idea.

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Angela Brown

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