“How do I overcome a 1-star review for house cleaning? I’m trying to grow my cleaning business with ratings and reviews but I got a 1-star review filled with hate and animosity.”
We Ask a House Cleaner about DIY reputation management and how to resolve a bad review on Google, and Yelp.
Angela Brown, The House Cleaning Guru says a 1-star review isn’t going to kill you. Focus on your satisfaction guarantee, customer service, attention, and care. Oh, and a QR code. A satisfied customer is your best weapon against the schema.